Help switching service to DialupAtCost
Switching to DialupAtCost is fast and easy. Go through the following steps, and you will be surfing in no time:
- Complete the online Signup Form for DialupAtCost internet service.
- Configure your computer to use DialupAtCost. For assistance, see our online guides to configure your computer.
- Contact your old internet service provider to cancel service. You will find contact information for some of the more common internet service providers below.
Common internet service providers cancellation procedures and contact information
To help, here is a list of common internet service providers, including contact information and best known instructions on how to cancel service.
Be sure to ask for a confirmation email or fax for your records that service was cancelled.
Try to have as much information as possible when contacting your old service provider:
- Username and Password
- Your email address and/or screen name (if applicable)
- Your phone number and mailing address
- Credit card number used for payment of service
(if applicable - sometimes the last four digits are used for verification purposes)
AOL Canada
Members can cancel over the phone, online, by fax or by mail.
Phone: 1-800-AOL-HELP (1-800-265-4357)
Online at Keyword: Cancel
Fax: 1-416-960-6502
Address: PO Box 670, Station Main, Moncton, New Brunswick E1C 8M7
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Juno
Members must cancel over the phone.
Phone: 1-888-839-JUNO (1-888-839-5866)
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Netscape Internet Service
Members must cancel over the phone.
Phone: 1-866-NETSCAPE (1-866-638-7227)
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NetZero
Members must cancel over the phone.
Phone: 1-866-841-1442
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Sympatico
Members must cancel over the phone.
Ontario & Quebec: 310-SURF (310-7873)
Elsewhere in Canada: 1-800-773-2121
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Other ISPs
Contact thier accounting or customer service department to obtain cancellation instructions.
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