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  • Help switching service to DialupAtCost

    Switching to DialupAtCost is fast and easy. Go through the following steps, and you will be surfing in no time:

    1. Complete the online Signup Form for DialupAtCost internet service.
    2. Configure your computer to use DialupAtCost. For assistance, see our online guides to configure your computer.
    3. Contact your old internet service provider to cancel service. You will find contact information for some of the more common internet service providers below.

    Common internet service providers cancellation procedures and contact information

    To help, here is a list of common internet service providers, including contact information and best known instructions on how to cancel service. Be sure to ask for a confirmation email or fax for your records that service was cancelled. Try to have as much information as possible when contacting your old service provider:

    AOL Canada

    Members can cancel over the phone, online, by fax or by mail.
    Phone: 1-800-AOL-HELP (1-800-265-4357)
    Online at Keyword: Cancel
    Fax: 1-416-960-6502
    Address: PO Box 670, Station Main, Moncton, New Brunswick E1C 8M7

    Juno

    Members must cancel over the phone.
    Phone: 1-888-839-JUNO (1-888-839-5866)

    Netscape Internet Service

    Members must cancel over the phone.
    Phone: 1-866-NETSCAPE (1-866-638-7227)

    NetZero

    Members must cancel over the phone.
    Phone: 1-866-841-1442

    Sympatico

    Members must cancel over the phone.
    Ontario & Quebec: 310-SURF (310-7873)
    Elsewhere in Canada: 1-800-773-2121

    Other ISPs

    Contact thier accounting or customer service department to obtain cancellation instructions.