DialupAtCost will activate your account right away regardless of your payment method. You will have a trial period to get your internet connection functioning. After the given trial, you must have made payment arrangements or service will be discontinued. If you committed yourself to paying for service, then you will be held accountable for all provisioned service. E-mail accounting@dialupatcost.ca to clarify any terms or conditions.
Can I pay with check or money order?
Cheques and money orders are accepted. Instead of mailing a cheque, we recommend faxing a VOID cheque to have money drawn automatically from your bank account on a monthly basis. Faxing will ensure timely delivery of payment and therefore uninterupted delivery of service.
What payment methods are accepted?
You can pay with:
Cancellation can be scheduled for the end of any term. The shortest term available is one month. To cancel service, go to Cancel Service.
Will I have to commit on a long contract?
There is NO contract or commitment! You can cancel service at anytime and no further charges will be made to your account.
Will there be additional expenses, such as phone charges?
For most people, dialup access will be a local call with no additional charges. However, be sure to verify what charges your telephone company may apply when dialling the access numbers. Any charges on your telephone bill are your responsibility. The same rules apply to accessing the internet as when making telephone calls.
How can I get billing support?
Billing inquiries can be made by email to accounting@dialupatcost.ca.
How can I check my account status?
Log into your Account Management page using your dialup username and password. Your current account status will be displayed.
When switching to DialupAtCost, will my old internet account be cancelled?
No. You must contact your old internet service provider to cancel service. For more information on how to cancel, contact your current service provider or learn more on the page Switching service to DialupAtCost.
